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Communications

The Nebraska State Patrol Communications Division is comprised of five Communications Centers located in Lincoln (Headquarters), Omaha, Grand Island, North Platte and Scottsbluff. Dedicated Communication Specialists, formally known as Dispatchers, staff these communications centers 24 hours a day, 7 days a week.

In the early days of the Nebraska State Patrol, troopers received their assignments by a flag that was displayed at local service stations and restaurants along the highway. If the flag was raised, the trooper then went to a phone and called the dispatcher to receive their assignment. Occasionally, local commercial radio stations would also broadcast a message for the troopers to call dispatch to receive an assignment. Troopers were also told to call the office by telephone at scheduled times each day to receive assignments.

The Nebraska State Patrol Communications Centers have come a long way since then. The State Patrol's statewide law enforcement radio system began in 1946 when the Lincoln office was equipped with a 250-watt transmitter and a 400 foot tower. Other offices were also equipped with the transmitter and 300 foot towers. State Patrol vehicles were then outfitted with 50-watt transmitters and receivers. The addition of radios vastly improved the effectiveness of traffic safety and enforcement, as well as public protection by speeding up apprehension of criminals, and the recovery of stolen property. In the 1960's, the first law enforcement computer system, which allowed for faster exchange of criminal information, arrived and forever changed the face and duties of a law enforcement dispatcher. From the first Western Union "ticker tape" type system to the Nebraska State Patrol's current Computer Aided Dispatch (CAD) which was implemented in 2007; information that in the past could have taken days to receive is now available at a Communication Specialists fingertips in mere seconds.

Each Troop Area has unique duties and traffic enforcement challenges.

The Headquarters Office- Lincoln is responsible for Headquarters Troop-Lincoln and Troop B-Norfolk. The Communication Specialists in the Headquarters Troop area man multiple specialty phone lines, including the 800 Highway Help Line for the state of Nebraska 800-525-5555 or *55 on a cellular phone, the automated Weather and Road condition line 800-906-9069 or "511", and Statewide Crime Stoppers. The Headquarters Troop Area also handles heavier communication traffic as dispatches for two Nebraska State Patrol Troop Areas.

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Troop A Communications -Omaha handles the smallest troop area in size, but is responsible for the most populated portion of the state. In the fall of 2005, Troop A Communications combined its Communications Center with the Department of Roads District Operations Center. This allows for Communication Specialists to work side by side with the Department of Roads, allowing for quicker response to accident scenes, removal of debris and stalled vehicles. During winter months it provides for immediate communication between troopers and plow operators to help keep the interstate clear of snow and stalled vehicles.

Communications Specialist from Headquarters Troop-Lincoln handle dispatching duties for Troop B. Troop B stretches from the northeast border with Iowa across nearly the entire northern section of Nebraska.

Inserted Image Troop C Communications-Grand Island handles extra duties with the State Law Enforcement Training Academy that is located in Grand Island. With Troop C being centrally located, it is often the meeting point for not only the State Patrol, but many other law enforcement agencies.
Inserted Image Troop D Communications- North Platte handles a large portion of west central Nebraska and Troop E Communications-Scottsbluff handles the entire panhandle of Nebraska. Due to the large open areas that Troops D and E handle, as well as the very large counties in their Troop Areas, State Troopers are often the only law enforcement available in several counties. The vast open areas and hilly terrain can also create their own unique challenges for staying in contact with the State Troopers working in that area. Inserted Image

Even though each Troop Area and Communications Center is unique and has distinctive responsibilities, the main goal and job of all NSP Communication Specialists is to provide quick, accurate, and complete information to the State Trooper, as well as the public when assistance is needed.

Headquarters Troop-Lincoln Communications
1600 Highway 2
Lincoln, NE 68502
(402) 471-4545

Troop A-Omaha Communications
4411 S. 108th Street
Omaha, NE 68137
(402) 331-3333

Troop B-Norfolk
1401 Eisenhower Ave.
Norfolk, NE 68701
Communications call-
(402) 471-4545
 

Troop C- Grand Island Communications
3431 West. Old Potash Hwy.
Grand Island, NE 68801
(308) 385-6000

Troop D-North Platte Communications
300 W. South River Road
North Platte, NE 69103
(308) 535-8047

Troop E- Scottsbluff Communications
4500 Avenue I
Scottsbluff, NE 69363
(308) 632-1211

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Nebraska State Patrol

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Nebraska State Patrol1600 Highway 2Lincoln, NE  68502

PH: 402-471-4545

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